Andre A

Andre

Cleveland, Ohio
Last seen over a week ago

Pay negotiable

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Sitter in Cleveland, Ohio

Andre Allen
Professional Summary
• Qualified Customer Service professional with 2 years in a fast-paced environment.
• Personable and professional under pressure.
• Superior computer skills and telephone etiquette.
• Flexible and hardworking in deadline-driven environments.

Experience
Customer Service Representative (12/2016 to Current)
Walmart – 7235 Market Place Drive, Aurora, 44202
• Answered an average of 200 calls per day by addressing customer inquiries, solving problems and providing new product information.
• Greeted customers entering the store to ascertain what each customer wanted or needed.
• Described product to customers and accurately explained details and care of merchandise.
• Politely assisted customers in person and via telephone.
• Provided an elevated customer experience to generate a loyal client base
• Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
• Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently

CSM- Customer Service​(08/2016 to 11/2016)
Family Dollar – 17000 Broadway Ave Maple Heights, OH 44137
• Provided an elevated customer experience to generate a loyal client base.
• Politely assisted customers in person and via telephone.
• Described product to customers and accurately explained details and care of merchandise.
• Greeted customers entering the store to ascertain what each customer wanted or needed.
• Assisted customers with food selection, inquiries and order customization requests.
• Bagged, boxed or gift-wrapped sold merchandise per customer's request.
• Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.

Cashier​(01/2015 to 08/2016)
McDonalds – 22801 Emery Rd Cleveland, OH 44128
• Effectively managed a high-volume of inbound and outbound customer calls.
• Greeted customers entering the store to ascertain what each customer wanted or needed.
• Described product to customers and accurately explained details and care of merchandise.
• Provided an elevated customer experience to generate a loyal client base.

Education
High School Diploma:
Warrensville Heights High School - 4270 Northfield Rd, Warrensville Heights --... GPA
• Member of the Band Club as a High Stepper
• Awarded the Merit Roll Scholarship


Availability

Needs sponsorship

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