Andre A

Andre

Cleveland, Ohio
Last seen over a week ago

Hourly Rate

13/hr

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Sitter in Cleveland, Ohio

Andre Allen Professional Summary Qualified Customer Service professional with 2 years in a fast-paced environment. Personable and professional under pressure. Superior computer skills and telephone etiquette. Flexible and hardworking in deadline-driven environments. Experience Customer Service Representative (12/2016 to Current) Walmart 7235 Market Place Drive, Aurora, 44202 Answered an average of 200 calls per day by addressing customer inquiries, solving problems and providing new product information. Greeted customers entering the store to ascertain what each customer wanted or needed. Described product to customers and accurately explained details and care of merchandise. Politely assisted customers in person and via telephone. Provided an elevated customer experience to generate a loyal client base Recommended, selected and helped locate and obtain out-of-stock product based on customer requests. Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently CSM- Customer Service(08/2016 to 11/2016) Family Dollar 17000 Broadway Ave Maple Heights, OH 44137 Provided an elevated customer experience to generate a loyal client base. Politely assisted customers in person and via telephone. Described product to customers and accurately explained details and care of merchandise. Greeted customers entering the store to ascertain what each customer wanted or needed. Assisted customers with food selection, inquiries and order customization requests. Bagged, boxed or gift-wrapped sold merchandise per customer's request. Investigated and resolved customer inquiries and complaints in a timely and empathetic manner. Cashier(01/2015 to 08/2016) McDonalds 22801 Emery Rd Cleveland, OH 44128 Effectively managed a high-volume of inbound and outbound customer calls. Greeted customers entering the store to ascertain what each customer wanted or needed. Described product to customers and accurately explained details and care of merchandise. Provided an elevated customer experience to generate a loyal client base. Education High School Diploma: Warrensville Heights High School - 4270 Northfield Rd, Warrensville Heights --... GPA Member of the Band Club as a High Stepper Awarded the Merit Roll Scholarship


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