Sitter in Midwest City, Oklahoma

Barbara Houston Resume 6821 Eddie Dr. Mid West City , Oklahoma 73110 Cell: 405-835-... [email protected] Professional Summary Highly seasoned enthusiastic customer service professional with ten years of client Service experience. A dedicated customer service representative motivated to maintain Customer satisfaction and seeking to contribute to company success. Maintains a high Level of professionalism, patience and efficiency to minimize customer dissatisfaction and Increase customer loyalty. Ability to work very independently Core Qualifications High customer service standards Troubleshooting Skills dedicated to process improvement, Proficient with Microsoft Office Suite, Multi-tasking, Proficient in customer account software, great customer service skills phone voice, Good ability for coaching, brainstorming, organizing. Experience Event Manager- Women Encouragement Ministry Director for events for seminars conferences for women in community to build hope and self esteem. Created topics, recruited speakers, Market exhibitors for events, Created decoration for different themes. Office Manager-2nd job April 2012 to Dec 2015 Yes, We Can Services Oklahoma City, OK Cleaning Servicing- Provided customers with answers to billing, accounts questions while Assisting them with company goals and lead contacts. Bringing resolution to issues when they Arise and marketing company prospects. Worked to represent Yes We Can as an advocate for our Clients, partnering with our carriers of contracts working as a team to meet the client's needs. Contact Donna Fields CEO-405-639-... Customer Service Representative- June 2009 to March 2012 United American Life Insurance McKinney, TX Contact: 972-540-...-Human Resources United American Insurance- (Call Center) Primary duties & responsibilities consist of: Heavy phone contact with policyholders, providers And interested third parties. Processing policyholder requests from correspondence, phone calls And emails Review and maintain new and revised procedures regarding policy information. Administration Clerk - December 2003 to October 2005 Oklahoma County Sheriff Dept. Oklahoma City, OK Contact- 405-713-...- Human Resources Front Desk Clerk- Information clerk for bail bondsman. Data for warrants and records incoming calls concerning Booking information. Clerical work and front desk reception, data entry and document Management, word processing and spreadsheet development, as well as security camera Monitoring and facility access control operations. Lucent Technology- Over 21 years of Service- Retirement