Sitter in New York, New York

Kenia De La Cruz 458 East 146 Street apt 1  Bronx NY 10455 Cell 646-314-... [email protected] Home 917-507-... . Skills: Fluent in English and Spanish . Process over 2 years of experience working with the disabled Window XP Microsoft word, Microsoft, Internet search Experience: GVC Transportation Bronx, NY Bus Matron 2014 to Present Daytime ages 4-10 Monitor & assist boarding & alighting of students with Down Syndrome Assist children with wheelchair & mobility issues getting in and out of bus Secure wheelchairs, clutches, walkers into appropriate hookups Maintain order among children on board and follow all safety regulations Encourage & if necessary help children with their homework during trip After-school Autistic HS students Interact with students in a friendly professional manner. Teach students appropriate social skills Exercise constant attention to student’s problems & take prompt attention to de-escalate aggressive behaviors Provide mental, emotional support to students, encourage them to be successful Mercy Drive 2014 to 2015 In Home Respite Queens NY Assisted children with Down Syndrome with activities of daily living Participated in and encouraged children to engage in recreational & therapeutic activities Utilized educational TV shows to instruct children on ABC’S and counting Assisted with and encouraged children with their homework assignments as needed Updated caregivers on children’s progress and listened to their needs and concerns SafeLink New York, NY Sales Department 2012 to Present Explain products or services and prices, and answer questions from customers Obtain names and telephone numbers of potentials customers from sources such as telephone directories, magazines reply cards, and lists purchased from other organizations Conduct client or market surveys in order to obtain information about potential customers Answer telephone calls from potential customers who have been solicited through advertisements E*Trade FINANCIAL New York, NY Receptionist 2006 to 2008 Answered the main lines and directing customers to the appropriate departments Ordered of supplies for company and created a relationship with vendors Coordinated meeting, conferences and parties and reserve conference/function room Fitzpatrick Hotel New York, NY Front Desk Agent 2003 to 2006 Met and greeted clients as the first point of contact for their hotel stay Provided daily administrative functions at the desk and maintained some files/records pertaining to the position Answered switchboard for hotel and greeted clients Updated switchboard information for up to date reference Communicated guest requirements to hotel personnel, as needed Education: Theodore Roosevelt H.S Bronx NY High School Diploma Security Certificates 1998-200... Massa Transportation CPR Certified Current References: Available upon request