Sitter in Bronx, New York

SHANICE PARRAM 140 Debs Place, Apt 6E Bronx, NY 10475 Tel: 347-841-... Email: [email protected] CAREER SUMMARY: Experienced, technologically savvy manager and team player with more than 8 years of experience supervising staff, providing outstanding customer service, guidance, support and problem solving expertise to enhance business operations. EDUCATION: University of Technology (UTECH), Kingston, Jamaica 9/2012- ... EXPERIENCE: Administrative Assistant , Pears Space Management, Brooklyn,Ny 01/06/16 to 30/09/16 Manager, Mackville Total Service Station & Western Union 06/2015-Present Supervise a staff of 19 to ensure quality customer service and optimum productivity. Review all sales receipts for the two work shifts and balance daily transaction logs. Order inventory routinely and pay vendors after product delivery. Monitor and examine gasoline equipment to ensure smooth functioning. Supervise all Front Line Associates (FLAs) to ensure strict adherence to Grace Kennedy’s franchisee standards. Perform specific FLA-related tasks to reduce customer wait time and improve efficiency. Examine all financial transactions to reduce discrepancies and ensure accuracy. Supervisor9/2013-0... Process credit card transactions, verify identification and monitor all sales to promote transparency and efficiency. Prepare weekly work schedule to ensure adequate staff coverage. Review requests for time off and vacation. Prepare bi-weekly payroll, disburse paychecks and resolve salary discrepancies. Cashier Ensure that cleanliness of the work area. Check off daily store inventory. Process cash and credit card transactions. SKILLS: Proficiency in Microsoft Office, Internet applications and Social Media. Solid problem-solver. Strong initiative. Great interpersonal skills. Excellent multi-tasker and team builder.